Warranty Policy
G5 Outdoors stands behind its products and will warranty any product material or workmanship details to the original owner with proof of purchase. If you experience an issue with the product you purchased please contact our customer service department for support.
What Is Not Covered Under Warranty
Once an item has been used, some change in condition is expected. If it gets dull, scratched, worn, or does not work quite the same after use, G5 would view that as normal wear and tear rather than a factory defect.
The same applies to smaller parts that naturally take stress during use. Retention clips are one example. Once used, these clips can become loose, bent, or worn, and may need to be changed out. That type of issue is not included in coverage.
Rough use, misuse, poor care, incorrect repair work, or changes made after purchase are not treated as warranty issues. G5 may also deny coverage if the item was altered, damaged through handling, or used for a purpose it was not designed for.